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Decisions not appearing in Monitoring

Verify HISTEERIA_API_KEY is set and matches a non-revoked key in Settings.
In scripts and serverless, call flush() before process exit. Fire-and-forget queues may not drain otherwise.
h = Histeeria(debug=True)
Transport errors log to stderr instead of failing silently.
Default is https://api.histeeria.com. Override with HISTEERIA_BASE_URL only for non-standard deployments.

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Decisions stuck in queued

Evaluation runs asynchronously. If decisions stay queued for extended periods:
  • Agent may still be in warmup — send more representative decisions
  • Check Evaluation engine status in the app
  • Contact support if queue doesn’t clear after warmup

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Scores seem wrong

  • Update agent profile description to match production policies
  • Check domain — wrong domain skews evaluation context
  • Review the specific decision input/output in Monitoring
  • Compare dimension trends, not single scores in isolation

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401 Unauthorized

  • Key revoked or typo in env var
  • Wrong header format: Authorization: Bearer hst_live_...
  • Using JWT where API key is required (ingest needs API key)

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High volume / rate limits

  • SDK batches internally; avoid tight loops of synchronous HTTP ingest
  • Contact support for enterprise limits if you hit 429 responses

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SDK not installed in runtime

Use REST ingest directly or add the package to your deployment image.

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Still stuck?

See Support.